KFC Coulby Newham - Dalby Way

Welcome to KFC Coulby Newham - Dalby Way, a popular fast-food destination nestled in the heart of Coulby Newham, Middlesborough. Located at Dalby Way, this branch of KFC promises the crispy, flavorful chicken that the brand is known for. However, patrons have shared a mix of experiences that sketch a comprehensive picture of what to expect when visiting this outlet.

As one steps inside, the anticipation of indulging in some classic KFC favorites fills the air. The menu boasts a tempting array of options, from the iconic fried chicken pieces to appetizing meal deals suited for families and friends. Notably, the Mighty Bucket is a crowd favorite, designed to cater to those with hearty appetites—offering a variety of drumsticks, fillets, and wings, albeit with occasional inconsistencies in order fulfillment, as noted by some customers who expressed disappointment over receiving different items than expected.

• Kid-Friendly Options: Families will appreciate the dedicated kids' menu, making it a dining choice that caters to the younger crowd.
• Accessibility: The restaurant features a large door, ensuring wheelchair accessibility, which is fantastic for inclusivity.

Yet, the reviews highlight areas that could benefit from improvement. Several customers have emphasized the slow service at the drive-thru, describing it as "the slowest imaginable." This challenge can lead to frustration, especially when expectations run high for fast food. Others have reported inconsistencies in orders, with missing items and dry chicken being recurrent themes. It seems that the staff's attention to detail in order accuracy deserves more focus.

Moreover, comments regarding unpleasant odors inside the restaurant suggest a need for better hygiene practices, as a clean environment is crucial for an enjoyable dining experience. It’s vital for eateries, particularly popular chains like KFC, to maintain their reputation not only through delicious food but also through cleanliness and fast service.

In conclusion, KFC Coulby Newham - Dalby Way holds the potential for a satisfying meal experience that could be greatly enhanced by addressing service speed and order accuracy. With beloved menu items and a welcoming atmosphere, this location remains an option for fast-food enthusiasts in the area—just be sure to double-check your order and perhaps opt for delivery to bypass the drive-thru woes!